New Providers Onboarding Materials
Access a collection of resources designed to support new providers and enhance new providers’ understanding of regulatory and contractual policies, procedures and mandates. Supplementing Health Net’s provider operations manuals, these materials are easily accessible to help you efficiently navigate your regulatory and contractual obligations.
If you prefer in-person training, reach out to Provider Relations via email to arrange a tailored training session.
| Line of business | Web page |
|---|---|
| Commercial/Marketplace Products | New Provider Welcome Packet |
| Medicare Products (including DSNP) | Medicare New Provider Welcome Packet |
| Medi-Cal (Health Net) | Health Net Medi-Cal New Provider Resources |
| Medi-Cal (CalViva) | CalViva Health Medi-Cal New Provider Resources |
| Medi-Cal (Community Health Plan of Imperial Valley) | Community Health Plan of Imperial Valley Medi-Cal New Provider Resources |
| UCD Health | Medi-Cal New Provider Resources |
| Training name | Applies to providers contracted for these LOBs | Description | Frequency | Registration date and time or recording link |
|---|---|---|---|---|
| Facility Site and Medical Record Review Training | Medi-Cal | This training has been mandated by the Department of Health Care Services (DHCS). These trainings comprise of a facility portion and a medical records portion. | At the time of contracting and every three years thereafter | |
| New and Ongoing Provider Training | Medi-Cal | The training deck is a high-level overview of the Plan's policies, procedures, contacts and other important information. The deck helps physicians and other providers learn how to navigate Plan resources and tools. | At the time of contracting and every two years thereafter |