Understanding My Pharmacy Benefits Download (pdf)
We created this Pharmacy Benefits Member Guide to make it easier for you to understand and get the most from your pharmacy benefit coverage. It will also give you important cost-saving options. Since some plans may differ from others, you'll want to Log in to access your coverage documents for details about your specific plan benefits.
Our two- and three-tier plans give you both generic and brand name prescription drug coverage. You get easy-to-use pharmacy programs that offer the convenience you want with the value you're looking for.
Some plans may also have a Specialty Tier, which is covered under the pharmacy benefit. Specialty Tier drugs will usually be provided by a specialty pharmacy identified by us. Most of these drugs require prior authorization. Please refer to your plan documents and our Recomended Drug List for specific coverage, copay and tier information.
Some plans have an annual deductible – the amount you pay before your plan benefits will pay for covered services. If your plan has an annual deductible, it means you pay:
Check your plan documents to see if you have a plan deductible and how it works with your benefit plan.
We have an extensive pharmacy network throughout the country, so it's easy to find a network pharmacy near your home or office.
Network pharmacies include major supermarket-based and privately owned pharmacies throughout California, as well as major pharmacy chains throughout the United States. When you fill your prescriptions at one of our network pharmacies, you receive your prescription drugs at the highest available benefit coverage under your plan. By using an out-of-network pharmacy, you may have to pay full price for your prescription.
Ensuring a smooth transition of your current drugs is an important first step for new members. You'll breathe easier knowing your current drugs are covered by your Health Net plan.
View our drug list to see if your drug is covered. Once you find it's on the list, you're good to go. If your drug requires prior authorization, you can either start the transition process or talk to your doctor about other drugs on our drug list that will work just as well for you.
How to transition your drugs
You can transition select maintenance drugs – those you take every day – to your new Health Net pharmacy coverage by following these simple steps:
When we receive the form(s), authorization for each eligible drug will be entered into the pharmacy claims processing system, so you can obtain your drugs with your new Health Net pharmacy coverage.
If your doctor prescribes a drug that requires prior authorization, and is not on the Prescription Transition form or our drug list, your pharmacy will contact your doctor to either suggest an alternative drug covered by us and/or will ask your doctor to contact us to request coverage for the drug they prescribed. This is common practice followed by all pharmacies and doctors.
If you're a new or existing Health Net member and your doctor orders a new drug, check to see if it is on our drug list and if it requires a prior authorization. If it does require a prior authorization (noted on the drug list with a "PA"), ask your doctor to contact Health Net to request coverage for the prescribed drug.
What is prior authorization?
Prior authorization is the process of getting approval from us for certain drugs before they are covered. This process is one of the ways we ensure our members get the safest drugs with the best value. We will approve prior authorization requests when medical necessity has been confirmed.
Our mail order pharmacy program gives you the convenience of having your daily maintenance drugs delivered to your home or office. You also get the added benefit of receiving an extended supply of your prescription drugs. No need to think about refills every month. Our mail order pharmacy may also help you lower your out-of-pocket costs.
To fill out a Mail Order Pharmacy Form, click on a PDF below:
Save time and money with these simple steps:
Log In:
Members
Individual & Family Plan member
CA: Log in at myhealthnetca.com
AZ: Log in at ambetterhealth.com
Medicare Advantage member
Log in at membersecurelogin.com
Employer Group Plan member
All other plan members
Log In:
Providers
I need to access...
Information about Allwell, Ambetter or HNA members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetarizona.com.
Already have an account?
Log in now
(your username is your email address)
Note: HNA providers can log in by using their existing HNA user name (your email address) and password to access Allwell and Ambetter member information.
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about IFP or individual Medicare Advantage members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetcalifornia.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now
Log In:
Providers
I need to access...
Information about MA HMO and MA PPO members
Information about members in other plans
Log In:
Providers
Member information is available on provider.healthnetoregon.com.
Already have an account?
Log in now
(your username is your email address)
Need to create a new account?
Register now