Skip to Main Content

Get Started Now

Contact Information for California

Plans for Individuals and Families

Sales and Enrollment: 1-877-878-7983

If you are an existing member and wish to change your current health plan, please call:
Plans purchased directly from Health Net: 1-800-839-2172
Plans purchased through Covered California™: 1-888-926-4988

Group Plan Sales/Enrollment

Small business groups – sales and service hotline: 1-800-447-8812
Large group quoting and sales, please contact your Health Net sales representative
or call the Broker Services team at 1-800-448-4411, option 4.

State Health Programs (Medi-Cal)

Existing Health Net Medi-Cal members: Call us now.
We are here for you 24 hours a day, 7 days a week!
1-800-675-6110

Enrollment Services

Health Net: 1-800-327-0502
CalViva Health (Fresno, Kings and Madera counties): 1-877-618-0903

Health Net Community Resource Centers

Get help with insurance questions and enrollment forms.
Plus, learn about health classes and many other community resources.
East Los Angeles: (323) 266-7770

Medicare Advantage Sales/Enrollment

Enrollment dates

  • February 15–September 30
    Monday through Friday, 8:00 a.m. to 8:00 p.m.
    Excluding holidays
  • October 1–February 14
    7 days a week, 8:00 a.m. to 8:00 p.m.
    Excluding holidays

Medicare Advantage Plans

Health Net Amber, Complete, Green, Gold Select, Healthy Heart, Jade, Ruby, Ruby Select, Sapphire, and Violet: 1-800-949-3022, option 3
TTY users should call 711.

Mailing Address

Attention: Customer Response Center
Health Net, LLC
PO Box 10420
Van Nuys, CA 91410-0420

Medicare Supplement (Medi-Gap)

Sales and Enrollment: 1-800-944-7287

Cal MediConnect Member Education and Information/Enrollment

For more information about Health Net's Cal MediConnect plan, please call Health Net:
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Los Angeles County: 1-888-788-5395
San Diego County: 1-888-788-5805
TTY users should call 711.

To enroll in Health Net's Cal MediConnect plan, please call the State enrollment broker, Health Care Options, at 1-844-580-7272, Monday through Friday, 8:00 a.m. to 5:00 p.m.
TTY users should call 1-800-430-7077

Last Updated: 05/06/2024