Medi-Cal Renewal FAQs

Questions and Answers about Medi-Cal Renewals

I received a call/text message/e-mail demanding a payment to renew my Medi-Cal. Do I need to pay this?

Answer: No, Health Net Medi-Cal will never require payment in the application or renewal process.

Is there anything I need to do?

Answer: No further action is required. However, if you have paid money or have any identifying information on the scammer (i.e., phone number, e-mail, website), please share that information with us so we can provide it to the Department of Health Care Services.

Did my benefits change?

Answer: If you have questions about your eligibility, log into your account or contact the local county office. Visit Keep your Medi-Cal for resources on the renewal process and using the online portals.