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Contact Information for California
Plans for Individuals and Families
Sales and Enrollment: 1-877-878-7983
If you are an existing member and wish to change your current health plan, please call:
Plans purchased directly from Health Net: 1-800-839-2172
Plans purchased through Covered California™: 1-888-926-4988
Group Plan Sales/Enrollment
Small business groups – sales and service hotline: 1-800-447-8812
Large group quoting and sales, please contact your Health Net sales representative
or call the Broker Services team at 1-800-448-4411, option 4.
State Health Programs (Medi-Cal)
Existing Health Net Medi-Cal members: Call us now.
We are here for you 24 hours a day, 7 days a week!
1-800-675-6110
Enrollment Services
Health Net: 1-800-327-0502
CalViva Health (Fresno, Kings and Madera counties): 1-877-618-0903
Health Net Community Resource Centers
Get help with insurance questions and enrollment forms.
Plus, learn about health classes and many other community resources.
East Los Angeles: (323) 266-7770
Medicare Advantage Sales/Enrollment
Enrollment dates
- February 15–September 30
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Excluding holidays - October 1–February 14
7 days a week, 8:00 a.m. to 8:00 p.m.
Excluding holidays
Medicare Advantage Plans
Health Net Amber, Complete, Green, Gold Select, Healthy Heart, Jade, Ruby, Ruby Select, Sapphire, and Violet: 1-800-949-3022, option 3
TTY users should call 711.
Mailing Address
Attention: Customer Response Center
Health Net, LLC
PO Box 10420
Van Nuys, CA 91410-0420
Medicare Supplement (Medi-Gap)
Sales and Enrollment: 1-800-944-7287
Cal MediConnect Member Education and Information/Enrollment
For more information about Health Net's Cal MediConnect plan, please call Health Net:
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Los Angeles County: 1-888-788-5395
San Diego County: 1-888-788-5805
TTY users should call 711.
To enroll in Health Net's Cal MediConnect plan, please call the State enrollment broker, Health Care Options, at 1-844-580-7272, Monday through Friday, 8:00 a.m. to 5:00 p.m.
TTY users should call 1-800-430-7077