Provider Services – Phone Directory
Phone Directory
Please refer to Health Net provider manuals for important plan information:
Contact Information for California
(All hours are Pacific time.)
Products
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-800-675-6110
|
| Provider Services Fax Line | 1-800-281-2999 |
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-877-857-0701
|
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-844-463-8188
|
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-888-926-2164
|
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-800-641-7761
|
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
| Contact Name | Contact Number |
|---|---|
| Provider Services Call Center | 1-800-926-4178
|
| Behavioral Health Provider Services Call Center | 1-844-966-0298
|
Additional Services
| Contact Name | Contact Number/Email |
|---|---|
| Provider Services Call Centers | Call phone numbers listed above based on product |
| Provider Services Contact Form | Contact Us form |
| Provider Services email address | provider_services@healthnet.com |
| Contact Name | Contact Number/Email |
|---|---|
| Provider Services Technical Support Call Center | 1-866-458-1047
|
| Provider Services Contact Form | Contact Us form |
| Provider Services email address | provider_services@healthnet.com |
| Contact Name | Contact Email |
|---|---|
| EDI email address | edi.support@healthnet.com |
| Contact Name | Contact Number |
|---|---|
| Health Net Fraud Hotline | 1-800-977-3565
|
| Health Net Integrity Hotline | 1-888-866-1366
|
| Website | Report Suspected Fraud |
| Contact Name | Contact Information |
|---|---|
| CCHCS Website | Claims Information |
| Address To Mail Disputes (CCHCS only) | Healthcare Invoice, Data and Provider Services Branch PO Box 4038, N. Freeway Sacramento, CA 95812-4038 |
| Provider Service Topic | Product | Contact Information |
|---|---|---|
| Hospital Inpatient Notification | All products | 1-800-995-7890
|
| Medical Director – Health Net Community Solutions Email inbox for provider questions related to medical/behavioral health information for patient care. | Medi-Cal | 1-818-676-5503
|
| Provider Service Topic | Product | Contact Number |
|---|---|---|
| Pharmacy Providers Services | Commercial | 1-800-600-0180 (CVS)
|
| Pharmacy Providers Services | Individual and Family Plans | 1-833-750-1144 (ESI)
|
| Health Net Pharmacy Help Desk | Individual and Family Plans | 1-800-867-6564, Option 2
|
| Health Net Pharmacy Help Desk | Medi-Cal | 1-800-867-6564, Option 2
|
| Health Net Pharmacy Help Desk | Commercial | 1-800-867-6564, Option 2
|
| Health Net Pharmacy Help Desk | Ambetter | 1-800-867-6564, Option 2
|
| Health Net Pharmacy Help Desk | Medicare | 1-800-867-6564, Option 1
Retail Fax: 866-226-1093 |
| Health Net Clinical Pharmacy Programs | All Products | 1-866-339-2787
|
| Health Net Pharmacy Discharge Pager Commercial and Medicare Please remember to include your area code with your call back number. When calling please have the following information ready to facilitate the discharge process:
| Commercial and Medicare | 1-800-204-1610
|